TITLEBRICK–PRIVACY POLICY
INFORMATION COLLECTED
The Company may collect, receive, store, process, organise, analyse, and maintain information provided by Users, generated through use of the Platform, or otherwise lawfully obtained in connection with the provision of Platform services.
Such information may include the User's name, mobile number, email address, account information, profile information, device information, browser information, IP address, login history, security logs, fraud detection logs, audit logs, survey watchlists, protected survey numbers, alert preferences, notice unlock history, credit history, subscription history, payment-related records, public announcements, advocate profiles, vault documents, support records, uploaded Notices, uploaded objections, communications, correspondence, and other information reasonably necessary for Platform operations.
The Company may also collect technical, operational, transactional, behavioral, analytical, and usage-related information generated through interaction with the Platform.
INFORMATION USAGE
The Company may use information collected through the Platform for authentication, account administration, service delivery, alert delivery, survey monitoring, notice monitoring, objection monitoring, subscription management, credit management, customer support, fraud prevention, security monitoring, analytics, auditing, legal compliance, dispute resolution, enforcement of Platform policies, business operations, service enhancement, product developmentand other legitimate business purposes.
The Company may also use information to improve Platform functionality, develop new features, enhance user experience, maintain system integrity, protect Platform security, and facilitate the lawful operation of Platform services.
PUBLIC RECORD PROCESSING
The Platform may collect, digitise, extract, organise, classify, standardise, index, archive, monitor, search, analyse, and display information derived from publicly available newspaper notices, court publications, government publications, public advertisements, public records, gazettes, regulatory publications, and other lawful public sources.
Such processing is undertaken solely for information discovery, monitoring, indexing, archival, search, analytical, alert-generation, and related Platform purposes.
The Company does not claim ownership over original public records and does not alter the legal status, legal effect, authenticity, validity, or evidentiary value of any original source material.
COOKIES & TRACKING TECHNOLOGIES
The Platform may utilise cookies, session tokens, browser storage technologies, device identifiers, analytics tools, security technologies, authentication technologies, and similar tracking mechanisms to operate the Platform and improve service delivery.
Such technologies may be used for user authentication, session management, security monitoring, fraud detection, analytics, performance optimisation, functionality enhancement, and user experience improvement.
Users may modify browser settings to manage certain cookie preferences; however, doing so may affect the availability or functionality of certain Platform features.
AUTOMATED PROCESSING & AI SYSTEMS
The Platform may utilise optical character recognition (OCR) systems, artificial intelligence systems, machine learning technologies, extraction engines, classification systems, mapping systems, metadata generation systems, alert generation systems, monitoring systems, and future analytical or risk-analysis technologies.
Such technologies may be used to process, organise, classify, index, monitor, archive, search, analyse, standardise, and display information obtained from lawful sources.
Users acknowledge that automated systems may not always operate without error and that information generated through automated processing should be independently verified against original source materials where appropriate.
DATA RETENTION
The Company may retain User accounts, account records, vault files, notices, objections, public announcements, advocate profiles, transaction records, audit logs, fraud records, subscription records, communication records, support records, monitoring records, and other information for as long as reasonably necessary to provide services, operate the Platform, comply with legal obligations, protect legitimate interests, resolve disputes, prevent fraud, enforce agreements, or maintain business records.
Retention periods may vary depending upon the nature of the information, legal requirements, operational requirements, security requirements, and business needs.
POST-CLOSURE RETENTION
The closure, suspension, deletion, or termination of an account shall not automatically require deletion of all associated information.
The Company may continue to retain information where reasonably necessary for legal compliance, fraud prevention, dispute resolution, audit purposes, record-keeping obligations, security enforcement, intellectual property protection, contractual enforcement, business continuity, or protection of the rights, interests, safety, or security of the Company, its Users, or third parties.
PUBLIC ARCHIVE RETENTION
The Company may retain historical notices, public records, newspaper publications, court publications, government publications, public advertisements, metadata, classifications, indexes, archives, and related information within the Historical Notice Archive for lawful archival, indexing, monitoring, search, analytical, historical, research, and informational purposes.
Such information may continue to be retained and displayed after its original publication date, subject to applicable law, valid legal requirements, court orders, regulatory directions, or lawful takedown requests.
The Company reserves the right to determine the scope, duration, organisation, retention, modification, and availability of archived public information.
DISCLOSURE OF INFORMATION
The Company may disclose, transfer, share, or otherwise make available information where required or permitted by applicable law, court order, legal process, governmental request, regulatory requirement, law enforcement request, fraud investigation, security investigation, dispute resolution process, or compliance obligation.
The Company may also disclose information to professional advisors, auditors, service providers, technology partners, cloud providers, payment processors, fraud prevention providers, affiliated entities, successors, acquirers, investors, lenders, or other authorised parties where reasonably necessary for Platform operations, business purposes, legal compliance, security protection, fraud prevention, or business transactions.
Any such disclosure shall be subject to applicable legal, contractual, operational, and security requirements as determined by the Company.
CROSS-BORDER PROCESSING & INFRASTRUCTURE
The Platform may utilise cloud infrastructure, hosting providers, technology service providers, data storage providers, communication providers, analytics providers, and other third-party infrastructure providers located within or outside India.
Accordingly, information collected by the Platform may be processed, stored, transmitted, backed up, replicated, accessed, or maintained in jurisdictions outside India, subject to applicable legal, contractual, technical, and organisational safeguards.
The Company shall take reasonable measures to ensure that any cross-border processing of information is carried out in accordance with applicable laws and appropriate data protection standards.
BUSINESS TRANSACTIONS & CORPORATE CHANGES
The Company reserves the right to transfer, disclose, assign, or otherwise make available information collected through the Platform in connection with any merger, acquisition, consolidation, corporate restructuring, reorganization, financing transaction, sale of assets, business transfer, investment transaction, or similar corporate event.
Any successor entity, acquirer, transferee, or affiliated entity receiving such information shall be entitled to continue processing such information in accordance with this Privacy Policy and applicable law.
SECURITY MEASURES
The Company implements reasonable administrative, technical, organisational, and security measures designed to protect information against unauthorised access, disclosure, alteration, destruction, misuse, loss, or theft.
Such measures may include access controls, authentication mechanisms, audit logging systems, monitoring systems, security reviews, vulnerability assessments, operational safeguards, and other security practices considered appropriate by the Company.
Notwithstanding the foregoing, no method of electronic transmission, storage, processing, or security system is completely secure, and the Company does not guarantee absolute security of information.
SECURITY INCIDENT MANAGEMENT
The Company may implement procedures for the detection, assessment, investigation, containment, mitigation, remediation, recovery, documentation, and management of actual or suspected security incidents affecting the Platform.
Where required by applicable law, the Company may notify affected users, regulators, law enforcement agencies, governmental authorities, or other relevant parties regarding a security incident.
The Company reserves the right to take any action it reasonably considers necessary to protect the Platform, its users, its systems, and its data in connection with any security incident.
USER RIGHTS
Subject to applicable law, Users may request access to certain personal information maintained by the Company, request correction of inaccurate information, request updating of incomplete information, or request closure of their accounts.
The Company may require reasonable verification of identity before processing any such request and may refuse, limit, or defer requests where permitted by applicable law.
Nothing contained in this Privacy Policy shall limit any rights available to Users under applicable data protection laws.
USER INFORMATION ACCURACY
Users are responsible for ensuring that information provided to the Company remains accurate, complete, current, and up to date.
Users shall promptly update any information that becomes inaccurate, incomplete, outdated, misleading, or otherwise incorrect.
The Company shall not be responsible for any consequences arising from inaccurate, incomplete, outdated, or misleading information supplied by a User.
CHILDREN'S PRIVACY
The Platform is not intended for use by individuals who are not legally competent to enter into binding contracts under applicable law.
Individuals below the age prescribed by applicable law for independently using online services shall not create accounts, subscribe to services, submit information, or otherwise use the Platform without the consent of a parent, guardian, or legally authorised representative where required by law.
The Company does not knowingly collect personal information from children in violation of applicable law and reserves the right to remove, restrict, suspend, or terminate accounts found to be in violation of this provision.
CONTACT & GRIEVANCE FRAMEWORK
Users may contact the Company regarding questions, concerns, requests, complaints, grievances, privacy-related issues, or information handling practices through the contact details published on the Platform.
The Company may designate a Grievance Officer or other responsible officer to address complaints and grievances in accordance with applicable law.
The Company shall endeavour to review and respond to complaints within a reasonable period, subject to the complexity of the matter, verification requirements, legal obligations, and operational considerations.
The name, designation, contact details, and other particulars of the Grievance Officer shall be published and updated on the Platform from time to time.